We do not sell or swap your information to any other company or organisation. This includes your name, address, phone number, email address, purchase history. We pride our selves on ethical behaviour and the absolute privacy of our customers is one of our core values . The only time we will pass your details to another company is when it is necessary in order to fulfil an order (such as a supplier or delivery company) or to assist in an inquiry from you.
We collect anonymous data on the overall usage of the Zoonibo website to improve our services and to assist us in understanding our customer base further and making our products more appropriate. We also collect anonymized data through Google Analytics on website usage. We see data on our customer’s basic demographic information (such as age, location and gender). When you create an account with us, the default checkbox is that you are happy to receive communications from us, which you can uncheck at time of account creation.
Most of our customers are happy for us to communicate with them via email to provide news of promotions and events, however if you have left this box checked in error or have simply changed your mind please let us know and we will remove you from our mailing list and all future communications. Email confirmation from subsequent orders will still be received.
You can change your subscription to our newsletter and offers emails by contacting us at firstname.lastname@example.org or through the contact us page form. We can also assist in explaining the following, if you would like us to:
Whilst it is possible to shop with us without creating a user account, in order to make the most from your experience, there are beneficial features of the website that can be accessed by creating an account and sign-in. During registration, you are required to give a name and email address. This will enable you to track orders and make putting in delivery information easier in the future. The information provided during registration may be used to contact you. but you can also opt out of any communications by emailing email@example.com
We use SSL (Secure Socket Layer) technology in our website to encrypt all traffic that goes back and forth from your browser to our website. We are hosted on the Shopify Platform which is used by many large scale ecommerce retailers and this ensures that we have a large team of people who are continuously updating the platform with latest bug fixes and vulnerability patching. This ensures our peace of mind and that of our customers. Our credit card processing is also handled by Shopify, who use the latest in billing technology to direct payments directly into the major credit card companies systems. It is important to note however, that whilst we use the latest technology, that no security measures are perfect or impenetrable and by using the Zoonibo website you understand that any use of online resources inherently puts you at risk of security breaches and the activity of hackers. It is important to understand that whilst we make every effort to protect your data, that you agree to using our services at your own risk.
The Zoonibo Team
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